Privacy Policy
of
Motos & Wonders
1. Introduction
Motos & Wonders KLG (hereinafter “we” or “us”) takes the protection of your personal data seriously. This Privacy Policy describes how we collect, process and store personal data, in particular in accordance with the Swiss Federal Act on Data Protection (FADP; SR 235.1) and the relevant provisions concerning data processing principles (Art. 6–10 FADP), the rights of data subjects (Art. 25–29 FADP), and the obligations of data controllers (Art. 30–32 FADP).
2. Data Controller
The data controller responsible for data processing is:
Motos & Wonders KLG
c/o Dominik Recktenwald / Paulina Milke
team@motos-and-wonders.ch
+41 (0)77 445 59 09
If applicable, you may also contact our data protection officer with any questions regarding data protection:
Data Protection Officer: Paulina Milke
3. Collection and Processing of Personal Data
We collect personal data when you use our services, visit our website, or contact us. This includes, in particular:
• name, address, email address, telephone number
• payment information (e.g. for processing payments via external payment service providers)
• vehicle information
• communication records
• data for marketing purposes, such as newsletters or personalised offers
4. Purpose of Data Processing and Legal Bases
We use your personal data exclusively for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Contract fulfillment & customer care | Required for contract execution (Art. 6 FADP) |
| Handling inquiries and bookings | Legitimate interest (Art. 6 FADP) |
| Improving our services | Legitimate interest (Art. 6 FADP) |
| Compliance with legal obligations | Legal duty (e.g., tax and accounting regulations) |
| Direct marketing (e.g., newsletters) | User consent (Art. 6 FADP) |
5. Disclosure of Data to Third Parties
Your personal data will not be disclosed to third parties without your explicit consent, unless such disclosure is necessary for the performance of the contract or required by law. Possible recipients include:
– payment service providers (in particular Stripe Payments Europe Ltd. or Stripe, Inc.) for the processing of payments
– IT service providers (e.g. hosting providers)
– shipping and logistics companies
– accommodation providers (where required)
Where personal data is disclosed to third parties, this is done either on the basis of an appropriate data processing agreement or on a statutory legal basis.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. These measures include in particular:
– encryption of sensitive data
– access restrictions
– regular security reviews
7. Data Retention
Personal data is stored only for as long as necessary to fulfil the stated purposes or as long as statutory retention obligations apply. In Switzerland, statutory retention periods for business-related data are generally 10 years, in accordance with Art. 958f of the Swiss Code of Obligations (CO).
| Type of Data | Retention Period |
|---|---|
| Contract & billing data | 10 years (statutory requirement) |
| Communication data | 2 years after last interaction |
| Marketing data | Until withdrawal of consent |
8. Cross-Border Data Transfers
Where, in the course of using our services, personal data is transferred to recipients outside Switzerland or the European Union, we ensure that an adequate level of data protection is maintained.
This may occur in particular in connection with payment processing via the payment service provider Stripe, where data processing may also take place in third countries (in particular the United States). In such cases, the transfer is carried out exclusively on the basis of appropriate safeguards pursuant to Art. 16 of the Swiss Federal Act on Data Protection (FADP), in particular by entering into recognised standard contractual clauses or equivalent protection mechanisms.
9. Your Rights
You have the right to:
– obtain information about the personal data stored about you
– request correction of inaccurate data
– request deletion of your data (provided no statutory retention obligations apply)
– request restriction of processing
– request data portability
– object to the processing of your data for marketing purposes (e.g. by unsubscribing from newsletters)
Requests may be addressed to the data controller specified above.
10. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time. The current version published on our website shall apply.
11. Contact
If you have any questions regarding data protection, please contact us at:
team@motos-and-wonders.ch
Updated
