Privacy Policy
of
Motos & Wonders
1. Introduction
At Motos & Wonders (hereinafter “we” or “us”), we take the protection of your personal data seriously.
This Privacy Policy explains how we collect, process, and store personal data, in accordance with the Swiss Federal Data Protection Act (FADP; SR 235.1), particularly with regard to the principles of data processing (Art. 6–10 FADP), the rights of data subjects (Art. 25–29 FADP), and the duties of controllers (Art. 30–32 FADP).
2. Data Controller
The responsible entity for data processing is:
Motos & Wonders
c/o Dominik Recktenwald / Paulina Milke
📧 team@motos-and-wonders.ch
📞 +41 (0)77 445 59 09
For questions regarding data protection, you may also contact our Data Protection Officer:
Data Protection Officer: Paulina Milke
3. Collection and Processing of Personal Data
We collect personal data when you use our services, visit our website, or contact us. This may include:
- Name, address, email address, phone number
- Payment information
- Vehicle details
- Communication history
- Data for marketing purposes, such as newsletter subscriptions or personalized offers
4. Purpose of Data Processing and Legal Basis
| Purpose | Legal Basis |
|---|---|
| Contract fulfillment & customer care | Required for contract execution (Art. 6 FADP) |
| Handling inquiries and bookings | Legitimate interest (Art. 6 FADP) |
| Improving our services | Legitimate interest (Art. 6 FADP) |
| Compliance with legal obligations | Legal duty (e.g., tax and accounting regulations) |
| Direct marketing (e.g., newsletters) | User consent (Art. 6 FADP) |
5. Disclosure of Data to Third Parties
Your data will not be shared with third parties without your explicit consent, unless this is necessary for fulfilling the contract or required by law. Potential recipients may include:
- Payment service providers
- IT service providers (e.g., hosting providers)
- Shipping and logistics companies
- Accommodation providers (if needed)
Whenever data is shared with third parties, it is done under a data processing agreement or based on a legal requirement.
6. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse, including:
- Encryption of sensitive data
- Access restrictions
- Regular security reviews
7. Data Retention
We retain your personal data only as long as necessary to fulfill the stated purposes or to comply with legal obligations.
In Switzerland, business-relevant data must generally be retained for 10 years in accordance with Article 958f of the Swiss Code of Obligations.
| Type of Data | Retention Period |
|---|---|
| Contract & billing data | 10 years (statutory requirement) |
| Communication data | 2 years after last interaction |
| Marketing data | Until withdrawal of consent |
8. Cross-Border Data Transfers
If we transfer personal data to countries without an adequate level of data protection, we ensure appropriate safeguards, such as EU Standard Contractual Clauses or equivalent guarantees under Art. 16 FADP.
9. Your Rights
You have the right to:
- Access your stored personal data
- Rectify inaccurate data
- Request deletion of your data (unless legal obligations require retention)
- Restrict processing of your data
- Receive your data in a portable format
- Object to the use of your data for marketing purposes (e.g., unsubscribe from our newsletter)
Requests may be directed to the controller listed above.
10. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. The current version will always be published on our website.
11. Contact
For any questions regarding data protection, please contact us at:
📧 team@motos-and-wonders.ch